Acceptance of Terms

By accessing and using Matcha Store's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Products and Services

We strive to provide accurate descriptions and images of our matcha products. However:

  • Product colors may vary slightly due to monitor settings
  • We reserve the right to modify product offerings without notice
  • All products are subject to availability
  • Prices are subject to change without prior notice

Orders and Payment

When you place an order with us:

  • You agree to provide accurate and complete information
  • Payment must be received before order processing
  • We reserve the right to refuse or cancel orders
  • Order confirmation does not guarantee product availability

Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary due to factors beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

Returns and Refunds

We want you to be satisfied with your purchase:

  • Returns accepted within 30 days of delivery
  • Products must be unopened and in original condition
  • Customer responsible for return shipping costs
  • Refunds processed within 5-7 business days

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Matcha Store and is protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

Matcha Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, even if we have been advised of the possibility of such damages.

Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@matchastore.com
Address: 123 Tea Street, Kyoto, Japan